Recommended Posts. Whilst the dates of your outward and return flights will be advised at the time of booking, the flight timings and/or routing may not be shown on your Confirmation Invoice. If, for any reason, you do not claim against the airline and make a claim for compensation from us, you must, at the time of payment of any compensation to you, make a complete assignment to us of the rights you have against the airline in relation to the claim that gives rise to that compensation payment. When this information is provided at the time of booking or subsequently, it is subject to change (including the substitution of non-scheduled flights for scheduled air services and/or re-routing of air travel due to scheduled air services being withdrawn or changed or being unavailable). Please note: The ability to pre-book your seats and complete online check-in varies between airlines and ticket class. If your bags are delayed or misdirected for more than 24 hours, the plan may reimburse you up to $500 for the purchase of necessary personal items. Please advise us in writing of any special requirements you may have at the time of booking e.g. We are not always in a position to confirm the route, service (scheduled or non-scheduled), airline, aircraft type or the airport of destination, which will be used in conjunction with any flight included in your holiday. Examples of significant and minor (defined below) changes are as follows: Significant change: Examples include a cruise itinerary change from two days port of calls to two days at sea instead; a change in UK departure airport (excluding changes between local airports) and a change in the time of your outbound flight by more than 12 hours on a 14 night holiday. Where there is a flight element to your booking this will be protected by virtue of our ATOL protection (see above). Norwegian Cruise Line: 2 pieces of personal luggage, each weighing a maximum of 22kg. Our contact details for our Customer Relations Department Tel: 01932 834127 Email: customerrelationsuk@celebritycruises.com. Celebrity Xpedition Galapagos Cruise Our eight day/seven night cruise on the Celebrity Xpedition exceeded our expectations. We will of course do our best to avoid any changes that will have a significant detrimental effect on your last confirmed itinerary. You must tell us about the problem as soon as possible. We strongly recommend that you supply the personal details for all guests (including full names, dates of birth and passport details) through our Online Check-In process as soon as possible after the booking is made, as this will help us ensure we can issue all flight and cruise tickets in good time. Accordingly, we cannot guarantee that tenders are available or even suitable for guests generally or whether they are available and suitable for guests with disabilities or reduced mobility. We promise not to levy a surcharge within 30 days of the start of your holiday. $14.50 + $7.00 shipping + $7.00 shipping + $7.00 shipping. At the time of printing, all details listed in this brochure were correct. You must accordingly check your e-documents very carefully immediately upon receipt for confirmation of correct flight times. On the other hand, Celebrity Xpedition Class with a final destination in Galapagos requires passengers to bring a maximum of 20 kg and one carry-on onboard. See also sections 4.3, 5.2 and 5.6 below. Please note that any amendments for hotels, transfers and flights may result in the loss of the amount that was collected at the time of booking for these additional components. If you or any of persons travelling with you is prevented from taking the holiday, such as due to medical reasons, you/they may give your/their place on the booking to someone else (suggested by you). We cannot accept any liability whatsoever for any mistakes and/or any incorrect/inaccurate information which results from the use of an out of date brochure. At the time of publication, designated countries include Cuba, Iran, North Korea, and Syria. Any loss, damage or delay, which is not apparent, must be notified to ourselves and the supplier of the service concerned (if it is not us) within 15 days of departure from the ship or the end of your using the service in question. Our procedures may change, and we will inform you of any changes at the time of booking or as soon as possible thereafter. A. ** We reserve the right to include a fuel supplement when making a booking. You can ship your extra luggage with Eurosender and travel stress-free. Our Galapagos sailings have different deposit and payment terms, full details will be given at the time of booking. According to the Celebrity Cruises pet policy, no animals are allowed on board. Guests affected by reduced mobility, disability or a medical condition should advise us of how this may affect them and where appropriate, such guests should consider travelling with someone who can provide necessary assistance. 5.1 What If I am travelling with a group? are carried by hand and not packed in your luggage and/or left unsecured in your stateroom or elsewhere on board the ship. You should carry all your important documents, tickets, money, jewellery, medicines and a change of clothes for the evening, because your stateroom may not be ready for you before dinner. You must also give us details of any relevant insurance coverage you hold. Please note that there may be a visa requirement for your cruise, particularly if you are visiting countries in the U.S, Asia, the Middle East, China, India, and Australia. . Please note: If your flight is cancelled or delayed, your flight ticket is downgraded or boarding is denied by your airline in circumstances which would entitle you to claim compensation against the airline under EC Regulation No 261/2004 - the Denied Boarding Regulations 2004 or the Montreal Convention, you must pursue the airline for the compensation due to you. ; Zenith (3,000 points or more). You acknowledge and agree that, by their very nature, the recreational activities that you are participating in can be dangerous with inherent risks, dangers and hazards, and personal injury (and sometimes death) can occur and you agree to assume and accept all risk of personal injury or death which may occur. Flight timings shown on your confirmation invoice are for guidance only and may change. Enquiries should be sent to Customer Relations Department, Email: customerrelationsuk@celebritycruises.com. We may (at our discretion) offer you the option of making a Guarantee (GTY) booking. Any damage, destruction, delay or loss suffered during any travel by air (including the process of getting on and off the aircraft) must be notified to our UK office and the airline at the time of discovery or, in any event, in writing within 7 days of the end of the flight concerned for damage, destruction or loss or within 21 days of the luggage being made available for you in the event of delay. If 3 or more consecutive sailings are booked, then we will collect a deposit for each of the cruise segments. To ensure a healthy sailing, we may also request that guests who arrive at check in and are showing symptoms of gastrointestinal type illness or other illnesses that spread easily from person to person, may be asked following consultation with our medical staff to reschedule their cruise. Cookies are used on this website. Subject to the above, we and the airline will only be liable for destruction or loss of, or of damage to, checked luggage on the condition only that the event which caused the destruction, loss or damage took place on board the aircraft or during any period within which the checked luggage was in the charge of the airline. There are formal nights (tuxedo for men), informal (jacket and tie for men) and casual nights. That might typically be one carryon and one checked at no more . Our ports were Grand Cayman; Cartagena, Columbia; Colon, Panama; Rooatan, Hondurus; Puerto Limon, Costa Rica and Cozumel, Mexico. Please also note that where guests who are travelling together but booked on different booking numbers, we cannot guarantee that we will be able to book the same flight itinerary, as this is subject to availability. Please ensure you obtain a copy of these from your travel organiser before or at the time of booking. You agree that in return for such a payment or benefit you assign absolutely to those Trustees any claims which you have or may have arising of or relating to the non-provision of the services, including any claim against us, the travel agent (or your credit card issuer where applicable). You must ensure that you are using an up-to-date brochure when you book your holiday. In some cases, where neither we nor the supplier are able to do so for reasons of insolvency, an alternative ATOL holder may provide you with the services you have bought or a suitable alternative (at no extra cost to you.) Prices may change at any time, please either contact your travel agent or your Personal Cruise Specialist directly. Please be advised that if your booking was made prior to 01/07/2021, the final payment is due 57 days prior to the start of your cruise. We will only be liable for any air travel that has been booked as part of a standard fly cruise package or build your own package that incorporates flight services. The potential dangers and risks associated with these activities may include but are not limited to difficult and dangerous terrain, physical exertion for long periods, extremes of weather including sudden and unexpected changes and evacuation difficulties in the event of injury. Where you build your own package, if you require transfers you will need to add them to your booking as these are not added automatically. If so, these will be confirmed to you at a later date. For more information, see https://www.state.gov/state-sponsors-of-terrorism. Pools**. Minors travelling with an adult(s) who is not the parent or legal guardian shall be required to present (a) the minors valid passport, (b) all applicable visas and (c) *where the minor is under the age of eighteen (18), an original legally affirmed or notarised letter signed by at least one of the childs parents/ legal guardians. We can then advise on an informal basis if we consider your chosen cruise is suitable. If there is time to do so before departure, we will offer you the choice of the following options: (a) (for significant changes) accepting the changed arrangements or. More expensive tickets give guests the option of a higher Celebrity Cruise luggage weight. Celebrity Select DiningSM (open seating) is now offered fleet wide offering guests flexibility with their evening dining. In this situation, your contract for your entire holiday including the cruise and all other such services and arrangements will be with your travel organiser and not us. You can take 1 piece of hand luggage per person (excluding infants) weighing up to 10kg and with maximum . Prohibited items are at the discretion of the Chief Security Officer and the Staff Captain and include, but are not limited to: Firearms and ammunition, including realistic replicas Sharp objects, including knives and scissors Illegal drugs and substances Candles, incense, coffee makers, clothes irons, travel steamers and hot plates (Items that generate heat or produce an open flame.
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